account deletion Policy

Effective Date: 16.06.2025

How to Delete Your Account

If you wish to permanently delete your Spotted account and all associated data, follow these steps:

  1. Open the Spotted app on your mobile device.
  2. Navigate to your Profile by tapping the profile icon.
  3. Scroll down to find the Delete Account option in settings.
  4. Tap Delete Account and confirm when prompted.
  5. Complete the confirmation dialog to permanently delete your account.

Important Warning

Account deletion is permanent and cannot be undone. Deleting your account will:

  • Remove all posts, comments, and reactions
  • Delete profile information and account settings
  • Remove connections, friendships, and group memberships
  • Delete transaction history and cashback records
  • Cancel any pending transactions

Data That Will Be Deleted

The following data will be permanently deleted:

Personal Information

  • Name, username, email address
  • Phone number and profile picture
  • Bio, preferences, and account settings

Content and Activity

  • Posts, media, comments, and reactions
  • Search history and saved content
  • Notification preferences and history

Social Data

  • Friends list and connections
  • Group memberships
  • Follow relationships, mentions, and tags

Financial Data

  • Transaction history
  • Cashback records
  • Payment methods
  • Wallet balance and earnings

Data Retention

After account deletion, personal data will be permanently removed from systems within 30 days.
Some anonymized data may be retained for:

  • Legal compliance (up to 7 years for financial records)
  • Security and fraud prevention (up to 1 year, anonymized)
  • Service improvement analytics (fully anonymized)

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