Account Deletion Policy

Delete in app: Settings > Account > Delete Account. Or contact support@tryspotted.com. Account deletion removes profile data, uploaded photos, generated edits, face or identity models, edit preferences, and non-required logs. Limited billing, fraud, safety, tax, or legal records may be retained where required. Deleting your account does not automatically cancel Apple or Google subscriptions. Deletion requests are completed within 30 days unless legal or safety obligations require longer.
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Account deletion · Effective 16 June 2026

Account Deletion
Policy.

How users can delete their Spotted account, what data is removed, what limited records may be retained, and how subscriptions must be cancelled separately.

01

Deletion Method

Delete in app: Settings > Account > Delete Account. Or contact support@tryspotted.com.

  • Open the Spotted app on your mobile device.
  • Go to Settings > Account > Delete Account.
  • Confirm the deletion request when prompted.
  • If you cannot access the app, email support@tryspotted.com.
  • Deletion is permanent once completed.

02

What Is Deleted

When your account deletion is completed, Spotted removes user content and account data that is no longer required to provide the service.

  • Profile information and account settings.
  • Uploaded photos and videos.
  • Generated edits and outputs.
  • Face or identity models used for Spotted photo features.
  • Edit preferences and non-required logs.

03

What Is Retained

Limited billing, fraud, safety, tax, or legal records may be retained where required.

Retained records are kept only for required operational, safety, tax, accounting, dispute, or legal purposes.

Where possible, retained data is minimized, anonymized, or separated from active product systems.

Account deletion does not require Spotted to delete records it must keep under law or for safety and fraud prevention.

These retained records are not used to provide active consumer photo features after deletion.

04

Subscription Warning

Deleting your account does not automatically cancel Apple or Google subscriptions. Cancel separately in Apple Subscriptions or Google Play.

If you purchased in the iOS app, manage cancellation through your Apple ID subscription settings.

  • If you purchased in the Android app, manage cancellation through Google Play subscriptions.
  • Account deletion stops access to Spotted account data, but store billing must be cancelled in the relevant store.
  • Spotted support can help guide you to the correct cancellation route.

05

Timeline

Deletion requests are completed within 30 days unless legal or safety obligations require longer.

Some systems may take a short additional period to remove backups or logs, where technically necessary.

If a legal, fraud, safety, or dispute obligation requires longer retention, only the necessary limited records are retained.

  • Uploaded photos and generated edits are removed from active systems as part of account deletion.
  • Face or identity models are removed unless retention is legally required.
  • Support requests related to deletion can be sent to support@tryspotted.com.

06

Contact

For deletion help or account access issues, contact support@tryspotted.com.

Legal entity: AAR Tech Ventures Pvt. Ltd.

Support email: support@tryspotted.com.

Include the email or phone number used for your Spotted account so support can identify the request.

Deletion requests:support@tryspotted.com

Subject line: Merchant Account Deletion Request

End of document · Effective 16 June 2025