01
Subscription Overview
Spotted offers paid subscription plans for AI-assisted photo selection, editing, enhancement, generation, and camera-roll workflow tools.
- Subscriptions renew monthly unless cancelled before the next billing date.
- Prices, taxes, trial eligibility, and renewal dates may vary by country and are shown before purchase.
- Subscription access is provided through the Apple App Store or Google Play where purchased in-app.
- Billing support can help identify the purchase platform, but store rules control payments, renewals, cancellations, and refunds.
02
Definitions
Subscription means a paid plan that gives access to Spotted features for a billing period. Plan means the subscription tier selected before purchase.
Credits are digital usage units for Spotted editing features. Billing period means the time covered by the subscription. Renewal means the next recurring charge handled through Apple or Google Play. In-app purchase and platform billing refer to purchases processed by Apple or Google Play.
03
Credits
Credits are digital usage units for Spotted editing features.
Credits refresh monthly. Generating or exporting an edited image uses credits.
Unused credits do not roll over unless stated in the app. Credits are not transferable and cannot be redeemed for money.
04
Platform Billing
Purchases made inside the iOS app use Apple In-App Purchase. Purchases made inside the Android app use Google Play Billing.
05
Prices and Taxes
Prices may include taxes depending on country or storefront. Final price is shown before purchase.
- If you subscribe in the iOS app, payment, renewal, cancellation, and refund requests are handled by Apple through your Apple ID.
- If you subscribe in the Android app, payment, renewal, cancellation, and refund requests are handled by Google Play.
- You can cancel anytime in your Apple or Google Play subscription settings.
- Cancellation stops future renewals; access continues until the end of the current paid period unless the store applies a refund or earlier cancellation.
06
Renewals and Cancellation
Subscriptions renew monthly unless cancelled before the next billing date.
- Cancellation stops future renewal. You keep access until the end of the current paid period unless Apple or Google Play applies a refund or earlier cancellation.
- Unused monthly credits may remain available until the paid period ends. Credits do not convert to cash.
- If payment fails, Apple or Google may retry or pause access according to their billing rules.
Refund timing depends on Apple or Google Play and the user's payment method.
07
Upgrade and Downgrade
Users may upgrade, downgrade, or cancel through Apple or Google subscription settings. Store rules determine when changes take effect.
- Upgrades, downgrades, refunds, and renewal changes are controlled by the store platform used for purchase.
- Spotted can help guide users to the right platform support route.
- Spotted cannot override Apple or Google Play billing decisions.
08
Price Changes
If prices change, Apple or Google will show required notices or consent flows where applicable.
Your applicable storefront controls whether a price change needs notice, consent, or subscription action.
09
Restore Purchases
The app should include Restore Purchases on iOS and purchase restoration or account sync on Android.
Restoration helps reconnect an active store subscription to the Spotted account or device where supported.
10
Billing Support
For help: support@tryspotted.com. We can help identify the purchase platform and guide users to the correct billing or refund route.
11
Legal Entity
Spotted is operated by AAR Tech Ventures Pvt. Ltd.
12
Contact
Questions about subscriptions, credits, renewals, cancellations, or billing support can be sent to support@tryspotted.com.
Spotted can assist with troubleshooting, but Apple and Google Play remain responsible for in-app payment handling where purchases are made through their stores.
End of document · Effective 16 June 2025
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