For Ecommerce Platforms (Shopify, WooCommerce, etc.)

Spotted uses usage-based pricing.

You pay based on how many orders you process each month.

Your order volume decides your monthly plan.

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1. Your Plan Starts Immediately

When you install the app:

• Your billing cycle starts the same day
• You receive free order credits (if applicable)
• Your wallet starts at ₹0
• No charge happens until free credits finish

Each merchant has their own billing date.

Example:

Sign up on Feb 20 → billed every month on the 20th.

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2. Free Credits → Automatic Plan Upgrade

As orders come in:

• Orders are counted automatically
• After free credits finish, your wallet is charged for the first paid plan
• If usage increases, you move to the next plan automatically
• At month end, your final plan matches your total usage

No manual upgrade needed.

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3. Payments Work Through Your Wallet

All charges are taken from your Spotted wallet.

• Plan fees are deducted from wallet balance
• Auto-recharge can be enabled
• If wallet balance is low:

→ Account pauses

→ Paid features stop

→ Service resumes after recharge

Important:

Keep your wallet funded. If not, rewards and cashback may not be delivered to customers or creators.

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4. Monthly Billing & Adjustment

On your billing date:

1️⃣ Your plan fee is charged

2️⃣ Order count resets to zero

3️⃣ New billing cycle starts
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Usage Adjustment

• If you used fewer orders → extra amount stays in wallet
• If you used more orders → difference is charged
• Next month starts on the same plan you finished with

You always pay based on actual usage.

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5. What You Can Always See

Inside your dashboard:

• Current plan
• Orders used this month
• Next billing date
• Upcoming charge
• Billing history

Clear pricing. No hidden fees.

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6. Example

Feb 20 → Install app → billing cycle starts

First 25 orders → Free

Order #26 → Paid plan activated

Usage increases → Plan upgrades automatically

Next billing date → Monthly charge → Orders reset

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